FAQ/INFO

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TAXES / SHIPPING AND HANDLING

At this time, Salty Coconuts ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, Salty Coconuts ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

TAXES
All orders are subject to a 4.016% Hawaii State Excise Tax, which is included in the Cart Display Cost.

SHIPPING & HANDLING – 4 Choices
• FREE Flat Rate USPS!
(Orders $75 or more, 10 Business Days, US & Canada)

• $16.00 Flat Rate USPS
(10 Business Days, US & Canada)

• $25.00 UPS 2nd-Day Air
(2-3 Business Days, US only)
2nd Day Air orders will be processed in 1-2 business days, pending credit card approval. A business day is Monday through Friday, except holidays. Customers can expect delivery 2-3 business days after the order is placed. Signature required upon delivery.

• $30.00 International Shipping
PAYPAL Payment Only
(Processed in 1-2 business days)
A tracking number will be provided. Customers can expect a 1 week delivery to major metropolitan areas and up to another week for more rural areas.

RETURN POLICY

WHEN YOU ARE HAPPY, SO ARE WE!  SO, IF YOU AREN’T SATISFIED WITH YOUR SALTY GEAR, THEN WE WANT TO MAKE IT RIGHT! UNWORN GEAR IS A NO BRAINER. WE WILL HAPPILY EXCHANGE OR FULL REFUND TO GET THAT SMILE BACK ON YOUR FACE! IF THE GEAR HAS BEEN WORN AND DID NOT MEET YOUR EXPECTATIONS, WE WOULD LIKE A LITTLE FEEDBACK SO WE CAN MAKE IT BETTER!

PLEASE FILL OUT THIS FORM AND INCLUDE IT IN YOUR RETURN. WITH THE EXCEPTION OF EXCESSIVE WEAR AND TEAR/ ABUSE TO THE GARMENT, WE WILL REFUND YOUR MONEY, BUT WE RESERVE THE RIGHT TO REVIEW THIS ON A CASE BY CASE BASIS. MAHALO!